Privacy policy

This Privacy Policy explains how Shallsky (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit or make a purchase from https://www.shallsky.com (the “Site”).

Effective Date: January 1, 2025

1. Who We Are  

Shallsky is an independent online retail store operating in the United States, offering desktop decorations suitable for the home.

Contact Information:  
Email: info@shallsky.com  
Phone Number: +1 386-888-0955  
Business Contact Address:  
535 Meadow Ln, North Liberty, IA 52317, United States

2. Information We Collect  

When you visit our website, place an order, or contact us, we may collect certain information, including:

- Contact details such as name, email address, phone number, billing address, and shipping address  
- Order-related information such as products purchased, order status, and return or refund requests  
- Payment information, which is processed securely by third-party payment service providers (we do not store full payment card numbers)  
- Technical information such as IP address, browser type, device information, and basic usage data  
- Communications sent to our customer support team

3. How We Use Information  

We use personal information for purposes related to operating our online store, including to:

- Process and fulfill orders  
- Provide customer support and respond to inquiries  
- Communicate order and delivery updates  
- Prevent fraud and unauthorized activity  
- Improve website functionality and service quality  

4. Cookies and Website Technologies  

Our website uses cookies and similar technologies to support essential site functionality and understand how visitors use our services. You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

5. Sharing of Information  

We share personal information only when necessary to operate our business, such as with:

- Payment processors  
- Shipping and logistics providers  
- Website hosting and technical service providers  
- Customer support systems  

We do not sell personal information to third parties.

6. Data Security and Retention  

We take reasonable administrative and technical measures to protect personal information. Personal data is retained only for as long as necessary to fulfill orders, provide support, and meet legal or operational requirements.

7. Your Choices  

You may contact us to request access to, correction of, or removal of personal information where applicable. You may also opt out of non-essential communications at any time.

8. Children’s Privacy  

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Updates to This Privacy Policy  

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us  

If you have questions about this Privacy Policy or how personal information is handled, please contact us using the information below:

Store Name: Shallsky
Email: info@shallsky.com  
Phone Number: +1 386-888-0955  
Business Contact Address:  
535 Meadow Ln, North Liberty, IA 52317, United States